Fee Charging Licence Application Sites
There are a number of companies operating online who offer to process applications for things like TV Licences or passports but who charge a fee to do so. While there appears to be nothing illegal about what these companies are doing, I’m concerned that people might end up paying much more than they need to because they think they’re on an officially approved web site. It may even be that for some companies their entire business model relies on people mistakenly believing that their web sites have some kind of official status.
I have contacted the UK Government to raise these concerns and have asked if there are there any plans to review the current regulations around online advertising and online trading to prevent commercial sites from mimicking official government sites. I am considering applying for a debate in Parliament about this.
I would like to hear from any constituents who have had experience of these websites especially if you have been charged an additional fee or have had problems in getting the documents you had paid for. If this has happened to you, please contact me using the form below.